Privacy Policy


This privacy policy sets out how Carolean Coaches uses and protects any information that you give when you use this website.

Carolean Coaches is committed to ensuring that the client’s privacy is always protected. We may ask you to provide certain information by which you can be identified when using this website. You can be assured that it will only be used in accordance with this privacy statement under General Data Production Regulation (GDPR) or any legislation that may supersede it.

Carolean Coaches may change this policy from time to time by updating this page in accordance with the laws. Clients’/Customers are advised to regularly check this page from time to time to ensure that they are happy with any changes made by the company.

Effective Date of Privacy Policy*

This policy shall take its full effect from January 17th, 2022

Need To Collect And Process Information About Client/Customer?

We may collect the following information:

  • Business Name and contact information, including email address and phone numbers
  • Other financial information that you provide to us if necessary for the purpose of processing your enquiry

What we do with the information:

We require this information to understand your needs and provide you with a better service, and in specific for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our services as per clients/ customers’ needs.
  • We may periodically send promotional emails, surveys about our services or other information which we think you may find beneficial for your business using the email address which you have provided.
  • Our authorized person may contact you by email, phone for your feedback to improve our services.
  • We may use the information to customize the website according to Clients’/Customers’ needs and business interests.

How Long We Keep Your Data

We will hold your personal information on our systems for no longer than necessary for the purpose of the supply of services, according to the agreement duration and for any legal requirements.


Carolean Coaches is committed to keep your information secured, in order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Personal / Business Information

You may choose to restrict the collection or use of your Personal / Business information. If you have previously agreed to us using your Personal / Business information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

We will not sell, distribute or lease your held information to third parties unless we have your permission or are required by law to do so. We may use your said information to send you promotional information about third parties which we think you may find interesting only if you consent to tell us that you request this to happen.

Contact Details

You may request details of Personal/Business information which we hold about you under GDPR. If you would like a copy of the information held on you, please write:

Address: Watery Lane, Willenhall WV13 3SU, United Kingdom
Phone: 01902 60 60 42
Email: [email protected]

If you believe that any information, we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Other Websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be held responsible for the protection and privacy of any information which you may disclose whilst visiting such sites. You should exercise caution and look at the privacy statement applicable to the website in question.